30-Day Guarantee
30-Day Money-Back Guarantee
At Frosted Harvest, we stand behind the quality of our small-batch, single-ingredient pet treats. Your satisfaction is our top priority.
If you are not completely happy with your order for any reason, you may request a refund within 30 days of delivery.
Refund Details:
Full Product Refund: We will refund the product purchase price in full.
Shipping & Handling: A flat $4.99 fee will be deducted to cover original shipping costs.
No Return Required: Simply email Support@FrostedHarvest.com with “RETURN” in the subject line to process your refund. (Note: This no-return policy applies only to the first single bag requested for refund by a new customer.)
Damages and Issues
Please inspect your order upon arrival. If your item is defective, damaged, or incorrect, contact us immediately at Support@FrostedHarvest.com so we can evaluate and resolve the issue.
Exchanges
All sales are final in terms of exchanges, as we operate exclusively online.
Sale Items and Gift Cards
- Final Sale: Sale items and gift cards are not eligible for refunds.