30-Day Guarantee

30-Day Money-Back Guarantee

At Frosted Harvest, we stand behind the quality of our small-batch, single-ingredient pet treats. Your satisfaction is our top priority.

If you are not completely happy with your order for any reason, you may request a refund within 30 days of delivery.

Refund Details:

Full Product Refund: We will refund the product purchase price in full.

Shipping & Handling: A flat $4.99 fee will be deducted to cover original shipping costs.

No Return Required: Simply email Support@FrostedHarvest.com with “RETURN” in the subject line to process your refund. (Note: This no-return policy applies only to the first single bag requested for refund by a new customer.)

Damages and Issues

Please inspect your order upon arrival. If your item is defective, damaged, or incorrect, contact us immediately at Support@FrostedHarvest.com so we can evaluate and resolve the issue.

Exchanges

All sales are final in terms of exchanges, as we operate exclusively online.

Sale Items and Gift Cards

  • Final Sale: Sale items and gift cards are not eligible for refunds.